Returns processing and global spare parts business The rapid supply of customers with spare and wear parts on a global scale is a key factor for manufacturers of complex technical devices and machines (equipment). At the same time it increases customer loyalty. In the period following commissioning of a piece of equipment, a large proportion […]

This applies to all companies based in Italy that have a corresponding UID number, as well as service providers and suppliers registered in Italy that invoice their business partners there …

Both consumers and B2B customers are annoyed about products being defective, about the installed process etc. and of waiting on the refund or repair …

Based on innovative IT technologies, the EPO IDoc Monitor enables business users to monitor the electronic exchange of business data with internal partners or external partners such as customers and vendors.